UMC provides a rear-facing infant seat, child seat or booster free on request on every booking. Tell us how many seats you need and request them at least a day before travel. We confirm the seat type with your booking and confirm the car for your family's requirements.

The useful details are more specific than “travelling with children”. Tell us about each child, the adults travelling with them and everything that needs to go in the car. We consider the requested seats and luggage together when confirming the car.

Request the seats at least a day before travel

Send the seat request with your transfer enquiry. State how many seats you need and whether you are requesting a rear-facing infant seat, child seat or booster for each child.

If you need a transfer at shorter notice, contact us with the same details. We accommodate shorter-notice seat requests where possible and confirm availability with the booking.

What the child-seat rules require

As of October 2026, Dubai RTA's published guidance requires an appropriate child seat for children aged 4 years and under. Children under 10 years or under 145 cm may not sit in the front seat. The page lists an AED 400 fine for each violation.

What to send with your seat request

Include these details in your enquiry:

  • The seats you need. Tell us how many children need seats and the seat type requested for each child.
  • The full passenger count. Count every adult and child, including babies.
  • Your bags and pushchair. List your cases and hand luggage and mention large or unusual items. For a pushchair, folded dimensions are more useful than “small” or “compact”.
  • Your flight and destination. Send the flight number, arrival date and hotel or full destination address. Include a mobile number you can use after landing.

Include each child's age with the seat request.

Choose the car with the seats and luggage in mind

A vehicle's passenger capacity is only part of the decision. The team also needs to consider the child seats requested and the luggage you are bringing. A pushchair and several cases can change the practical choice even when the passenger count looks straightforward.

If you are considering the Mercedes Benz V Class for your family, send the passenger and luggage details with your seat request. You can also compare the other vehicles in our fleet. We confirm the car after considering how many child seats are needed with the rest of the party and luggage.

A pushchair's folded shape matters, as do the size of the cases and the seating arrangement needed for your family. Give those details alongside the passenger count.

If your luggage changes before departure, update the team. It is easier to review the vehicle choice before you arrive than to discover a different load beside the car.

Our chauffeur prices page has the current journey rates.

Finding your chauffeur after landing

Keep your arrival contact reachable and read the meeting instructions for your terminal. At Dubai International Terminal 3, UMC uses a meeting point confirmed on WhatsApp. Follow that message rather than looking for a name board in a different part of arrivals.

Allow time to collect your pushchair as well as your cases. Check with your airline where it will be returned, especially if you handed it over at the gate. If baggage collection or another delay is taking longer than expected, let the team know where you are in the arrival process.

UMC tracks the flight and adjusts the pickup to the actual landing time. Airport pickups include 60 minutes of complimentary waiting from actual landing. After that, waiting is charged at the car's hourly rate. The waiting period starts at landing, rather than when you reach the car, so it is useful to keep the chauffeur informed while you make your way through the airport.

Our Dubai airport transfer page explains the service and booking options.

A message you can use when booking

Copy the details below into your enquiry and fill in what applies:

We need a transfer on [date], arriving on flight [number]. We are travelling with [number] adults and [number] children. We need [number of seats and seat types]. We have [bags and sizes] and a pushchair measuring [folded dimensions]. Our destination is [hotel or address]. Please confirm the seat types with the booking and the car for our family.

For a return airport journey, include that date and flight too and ask for the seat requirements to be confirmed for both trips. A clear request lets the team address the family arrangement before you travel. You can send it when you request your booking.